Effective Date: March 6, 2025

1. Introduction

Welcome to FlowTick! By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

2. Definitions

  • “Services” refers to the WhatsApp Marketing CRM and Chatbot Builder SaaS provided by FlowTick.
  • “User” or “You” refers to any individual or entity using our Services.
  • “Company,” “We,” “Us,” or “Our” refers to FlowTick.

3. User Responsibilities

  • Account Creation: Provide accurate and complete information during registration.
  • Account Security: Maintain the confidentiality of your account credentials and notify us of any unauthorized access.
  • Acceptable Use: Use our Services in compliance with applicable laws and refrain from harmful activities.

4. Services Usage

  • License Grant: We grant you a non-exclusive, non-transferable license to use our Services per these Terms.
  • Prohibited Activities: Do not engage in activities that could harm our Services or violate laws.

5. Payment Terms

  • Pricing: Fees for our Services are as specified on our Pricing Pag
  • Billing: Payments are due as outlined in your subscription plan.
  • Late Payments: Late payments may incur additional charges.

6. Termination

  • User-Initiated Termination: You may cancel your subscription at any time through your account settings.
  • Company-Initiated Termination: We reserve the right to suspend or terminate your access for violations of these Terms.
  • Effect of Termination: Upon termination, your access to the Services will cease, and any outstanding fees become immediately due.

7. Limitation of Liability

To the fullest extent permitted by law, FlowTick’s liability is limited to the amount paid by you for the Services in the six months preceding the claim.

8. Indemnification

You agree to indemnify and hold harmless FlowTick from any claims, damages, or losses arising from your use of the Services.

9. Governing Law

These Terms are governed by the laws of the State of California, USA, without regard to its conflict of law principles.

10. Dispute Resolution

Disputes will be resolved through binding arbitration in San Francisco, California, under the rules of the American Arbitration Association.

11. Modifications

We may update these Terms periodically. Changes will be effective upon posting on our website.

12. Contact Information

By using our Services, you acknowledge and agree to these Terms and Conditions.